Current Fraud Alerts

There has been a significant increase in complaints involving unsolicited e-mails directing consumers to phony "customer service" Web sites or directly asking for customer information. First National Bank of Durango will never request confidential information through e-mail. Please report any such request to First National at fnbinfo@fnbdurango.com* or call 970-247-3020 and ask for the Security Officer.

Tips to help you have a more secure Internet shopping experience

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Learn more about identity theft

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First Things First...If you’re a victim of identity theft, the Federal Trade Commission (FTC), the nation’s consumer protection agency, recommends that you take the following four steps as soon as possible, and keep records of your conversations and copies of all correspondence.

The Federal Trade Commission's website is a one-stop national resource to learn about the crime of identity theft. It provides detailed information to help you deter, detect, and defend against identity theft. Read on to find out more about identity theft and what you can do to prevent identity theft.

Fake Checks: Variations on a Scheme

Counterfeit or fake checks are being used in a growing number of fraudulent schemes, including foreign lottery scams (as described above), check overpayment scams, Internet auction scams, and secret shopper scams.

Check overpayment scams target consumers selling cars or other valuable items through classified ads or online auction sites. Unsuspecting sellers get stuck when scammers pass off bogus cashier’s checks, corporate checks, or personal checks. Click here to read about how it happens.

For more information

• Consumer Federation of America (CFA): The CFA has provided consumers a well-reasoned and articulate voice in decisions that affect their lives. Day in and out, CFA's professional staff gathers facts, analyzes issues, and disseminates information to the public, policymakers, and the rest of the consumer movement.
  
  The CFA has resources on Fraud, which contains educational resources, press releases, studies and testimonies and comments. Visit http://www.consumerfed.org/other/fraud.asp for more information.
  
  
• Internet Crime Complaint Center (IC3): The IC3 is a partnership between the Federal Bureau of Investigation (FBI), the National White Collar Crime Center (NW3C), and the Bureau of Justice Assistance (BJA). IC3's mission is to serve as a vehicle to receive, develop, and refer criminal complaints regarding the rapidly expanding arena of cyber crime. The IC3 gives the victims of cyber crime a convenient and easy-to-use reporting mechanism that alerts authorities of suspected criminal or civil violations.
  
  For more information on the Internet Crime Complaint Center, go to http://www.ic3.gov.

* We will respond to your email within one business day; this email addresses is monitored during business hours Monday – Friday. If you should need immediate attention on the weekend you can visit our Albertsons or Wal-Mart offices from 9:00 am until 4:00 pm on Saturday.